Terms & Conditions

Terms & Conditions

All products have a 7 day change of mind and a 21 day return guarantee policy.

If a customer is not 100% happy with a product we will refund them.

For refund please return the product as you received it thank you.


Return Name & Address

R Brown 43, Burrow Road, Chigwell, Essex, IG7 4HB.

Stock is kept at the depot and not at this address.


Out of Stock

We check stock every day so all should be fine.

An instant full refund will be given should a product go out of stock


Change of mind policy.

If an order has been already been sent please return it in good condition.

If not we will give an instant refund.


Damaged or Faulty items

If an item arrives broken or faulty please email us do not return item or returns form yet.

Please take a photo of the item so we can see what's wrong. We will contact our supplier

and arrange a replacement or full refund for you. You may not need to return faulty item.

Product Size

We list product sizes always check that the products size is to your requirements. 


Security

Our store is https:// SSL/TLS secure this means all customer details are safely encrypted.


Payments

Are by PayPal we do not hold any customer banking/card details on this store.

At checkout their is a pay in 3 option this is by PayPal and is run by them.

All payments you will be dealing with PayPal and benefit from their service.


Product Information

We do our best to get product sizes, colours, descriptions correct please inform us of any problems.


Safety

Please follow any safety instructions that come with the products before using.


Wax Melts Safety

Do not leave oil burner unattended.

Keep out of reach of children and pets and do not add any water to molten wax.

They are not a food, do not consume. If ingested seek medical attention.

Always make sure the burner has a suitable sized dish for the melted wax.


Always contact us if you have any concerns.

email: admin@maragadavagifts.co.uk

or text my mobile 07716 453628

Thank You

for reading these terms and conditions.